We thank you for your trust in our organization, and we want to assure you that we will diligently strive to do everything in our power to earn your continued trust - the very foundation of our business relationship.

• All work will be quoted and billed in US Dollars (US$).  Where prices are listed in a currency other than US Dollars, those prices will be converted to US Dollars using the exchange rate published on the invoice date by the US Federal Reserve Bank of New York.  To get an estimate of how your currency relates to US dollars, please click on this link, which shows the latest currency exchange rates cited daily by the US Federal Reserve Bank of New York.  Yahoo! Finance also provides another comprehensive listing of currency exchange rates, which are to be used for informational purposes only and are not intended for trading purposes. Consult your local bank for the latest quotes.

• Unless otherwise specified, the following items are NOT included in the above prices: packing, shipping & handling charges, environmental surcharges (where applicable), labor (if required), duties and taxes (where applicable), and international transaction fees (if applicable).

• Unless otherwise specified, the minimum film sizes will be determined according the minimum standard size available to fit the customer's image and a 1" (25.4 mm) border all around the data.  Glass photomasks require a minimum 0.300" (7.62 mm) border all around.

• The prices listed on our Prices page are usually the minimums quoted, and are based upon our receiving data that requires no labor to prepare for plotting.  Click here for more information about which tools we recommend to create plotter ready data.

• Discounts may be available for additional photoplots using the same data as the original.

• The data format that is preferred for each type of plot or photomask is described on each direct data upload page.

• Our receipt of your data file and the information submitted with the data constitutes a valid purchase order from you on behalf of your company, unless specifically and explicitly designated as a Request for Quote only.  We will proceed with your order, deliver the product to you as soon as possible, and invoice the job accordingly, unless notified otherwise before work begins.  Providing a purchase order number with the job is helpful for your accounting department's records, but the lack of one does not invalidate your order.

• Prices and Terms are subject to change without notice.

• Qualifying for a business account: The International Phototool Company will examine the each potential corporate customer's Dunn & Bradstreet's Small Business Solutions rating for Risk of Late Payment before deciding whether or not to open an account and to extend credit.

• Payment Terms

(The following does not apply to Precision Photoplots and Contact Photomasks produced by IPC):

• Special Bonus Offer:  A 5% discount will be automatically applied to all credit card orders for which payment authorization is obtained when the order is placed, and on all prepaid orders.  Otherwise, payment terms for our customers who qualify for credit accounts are now "5% 30 Net 30" from the invoice/ship date.  As an incentive for timely payment, the 5% discount will be allowed when the payment is postmarked within 30 days of the invoice/ship date.  Unauthorized discounts taken after 30 days will be cause for termination of your credit account.

• We accept payments made by credit card (VISA, Master Card, American Express, Diners Club, or Discover), through PayPal, by Domestic or International Wire Transfer, by company check (US only), or by International Draft.

• For prepaid and credit card orders, a zero balance invoice will be provided as a receipt, with the actual transaction settlement date noted on the invoice/receipt.

• For orders purchased on credit, the Photoplot Store will typically create and send out the invoice as soon as the shipping costs have been billed to us.  Shipping is typically billed within 10-20 days.  The invoice date will be the same as the shipping date, regardless of the date that the invoice is actually created and sent to the customer.

• It is the standard policy of the International Phototool Company's Photoplot Store to require prepayment for all orders placed by customers outside the USA.  We accept such payments via credit card, PayPal, wire transfer, or International Draft.
  Click HERE for information about which corporate, business, and purchasing cards are available around the world.

• For payments made through PayPal, we will first send you our invoice and then we will follow up with a PayPal Payment Request.  Your PayPal records will show that your payment has been made.

• To facilitate Wire Transfers, we will gladly provide upon request all the information needed to process the transaction, including the Swift Code, ABA Routing Number, Account Number, and bank contact information.  We will include a processing fee of US$50.00 on all invoices that are to be paid via International Wire Transfer, and a processing fee of $35.00 on all invoices that are to be paid via USA domestic wire transfers.  These fees will cover the both the charges assessed by our bank for the deposit of incoming wire transfers, and the typical charges imposed and deducted by the bank from which the outgoing wire transfer originates.

• Past Due Accounts:  In order for us to pay our suppliers on time, we require that our customers pay us on time.  We expend great efforts to make sure that your orders are shipped on time, and we expect our customers to show their good will in return by making timely payments.  For those rare cases where payment has not been made within the time allotted, we will have little recourse but to add finance charges at a rate of 26.8% APR (2.0% per month) to the amount past due until full payment has been received.  Failure to pay any finance charges shown on our monthly statements may be cause for termination of your credit account.  We also reserve the right to exercise any other remedies as necessary and legally available to collect on invoices that are more than 90 days past due.  We, and our suppliers, thank you for your cooperation and understanding.

• Shipment Terms:

  • Domestic U.S.A.:  Terms for shipments are typically FCA/FOB (INCO Terms 1990, Free Carrier), wherein the Photoplot Store fulfills its obligation to deliver when the product has been handed over into the charge of the carrier authorized by the buyer at a named place or point, usually the origin or the location of the manufacturing facility.  Normally, the shipping costs will be prepaid by the International Phototool Company, and then added to the invoice.
  • International:  Terms for shipments are typically FCA/FOB (INCO Terms 1990, Free Carrier), wherein the Photoplot Store fulfills its obligation to deliver when the product has been handed over, cleared for export, into the charge of the carrier authorized by the buyer at a named place or point, usually the origin or the location of the manufacturing facility.  Normally, the shipping costs, import duties and value added taxes will be billed directly to the recipient's account with the freight carrier.
    • Our products are classified under the international Harmonized System (HS) Chapter 37 as code number 3705.90, with the USA Schedule B export code of 3705.90.0000.  The HS codes are used to determine the import duties and taxes for each country.  Click HERE for a list of resources in your country that can provide you with your local Duty & V.A.T. rates for our products, or you may Contact Us asking us to inquire of the US Trade Information Center to obtain the latest rates for you.  The local customs authority and the freight carrier of choice will together provide the most accurate information regarding duties, taxes, and the correct procedures to follow.  (Of course, the final costs may also vary according to fluctuations in the rate of currency exchange with respect to the US dollar.)
    • Due to their highly technical nature, our products may be subject to U.S. and international export and trade regulations, depending upon the end use application and the country to which we ship.  For more information about this international arrangement, please browse to http://www.wassenaar.org/.  These regulations establish export controls for conventional arms and dual use goods and technologies.  If there is an ECCN code, other than EAR99, for any product that our international customer manufactures as a direct result of the purchase of our Laser Photoplots or our Glass Photomasks, then we will need to know this, before we take your order, in order to determine what licensing requirements and/or export restrictions we will need to adhere to, if any.
    • Our international shipments may not be re-exported, transshipped, or diverted in any manner that is contrary to U.S. export regulations.

• Sales & Use Taxes:  We do not typically collect US State and Local sales tax for orders that are shipped to locations outside the state of Colorado, except if the customer has any facilities within these two states.   (The following does not apply to Precision Photoplots and Contact Photomasks produced by IPC): As a courtesy to our California customers, however, we can collect State and Local Use Taxes according to their wishes and their jurisdiction's requirements.

• Return Policy:  Even though we at the Photoplot Store do our utmost to ensure that the products we provide are of the finest quality possible, we do on rare occasion make a mistake.  Therefore, if it is determined (by mutual agreement between the Photoplot Store and its customer) within 10 business days of your receipt of the product, and before the product has been used in production, that it is defective in manufacture or was damaged during shipment, you will be entitled to a free replacement, a credit towards a future order, or a refund. We cannot accept responsibility for problems that are discovered after the mask has been used.  If so determined, we will issue a Return Material Authorization number (RMA#) which we will use to track the defective or damaged product.  We will accept the return of a defective product only if an RMA# has been issued.  After the 10 business day period, the customer will be responsible for any replacement costs, and no credits or refunds will be issued, unless exceptional circumstances (such as a natural disaster or other such malady) should occur within the 10-day period, for which we will extend our warrantee accordingly.  Therefore, please inspect your product promptly.

• Extent of Liability:  The Photoplot Store can be held legally liable only to the extent of the cost of each product ordered and delivered, and not for any costs incurred by or resulting from the use, design, or application of our products.

• Section 508 (American with Disabilities Act) Compliance:

  • The International Phototool Company makes every effort to maintain compliance with Section 508 (American with Disabilities Act), as it may apply to our business operations.  Details of this legislation can be obtained by browsing to this web site: http://www.section508.gov.
  • If we have overlooked any area, and a non-compliant detail is pointed out to us, we will take immediate steps to rectify the situation.  Of particular importance are the details of our web site, where alternate means of communications shall be provided for graphic information and forms.

• Standard FTP:
  If you experience difficulties while using our Internet upload system, you may send your files to us via standard ftp.  Simply use your favorite ftp program (such as FileZilla-FREE!, CuteFTP, WS-FTP, Fetch (Mac), gFTP (Linux/Unix)-FREE! ), or your Windows browser, to connect to ftp.photoplotstore.com, using 'incoming' as the user ID and 'upload' as the password.  Since we do not have a "ping" facility on this server, you must contact us to let us know that you have sent us your data.  (Please note that this is the only folder on our ftp server that is not designed to be a secure repository for your data. Therefore, we recommend that you protect your archived data with a password.  Click Here to obtain a Free Password Generator.)

• Internet Upload FTP:
  If you have a data file that requires special consideration, you may submit it by using the following link.  This link does not provide an order form.

  Click Here to Send Your Data File - no orders here, please!

  We will be glad to provide you with information about what problems we encounter (if any) when we do the work, so that you will have an opportunity to learn how to better prepare your data in the future.